Privacy policy

The publisher is lloydsbsbs, 55 Dalston Ln, London E8 2NG, United Kingdom. Privacy requests go to [email protected]. The telephone +44 20 7749 1780 is on the contact page. The site is an informational publication, not a shop and not an account service. There is no user registration.

The pages are static files. The publisher does not run an account database and does not ask you to fill in a form. A hosting provider may keep technical logs, such as IP address, browser type, and the time of a request, for security and operation. Those logs are handled by the provider. This policy does not pretend the publisher can describe a host’s retention schedule it does not control.

No analytics tag and no advertising tag is loaded by these pages today. The cookie policy describes the choice stored in the browser in case a tag is added later. Until you allow a category, the related consent signals stay denied.

If you email [email protected], [email protected], or [email protected], the message contains whatever you put in it, including your address and any attachment. It is read so it can be answered. It is not added to a newsletter list. The site does not operate a mailing list. Do not send payment card numbers, identity documents, or special-category information such as health data. The site has no use for them and does not process payments.

Correspondence is kept long enough to handle the question and any follow-up, and then deleted when it is no longer needed for that purpose. If you want a particular thread deleted sooner, ask [email protected]. A message that must be kept to show how a correction was handled may be kept for that narrower reason.

The cookie banner stores your choice in local storage under the key lloydsbsbs_consent_v1. That record stays on your device. The site does not receive it as a form submission. You can clear it in the browser, or change it from Cookie settings in the footer. Details are in the cookie policy.

The publisher does not sell personal information. Email is not passed to a repair network, because there is no repair network attached to this site. A hosting or email provider processes data so the site and the inboxes can function. If a legal duty required a disclosure, it would be limited to that duty.

If the publisher holds personal information about you, typically because you sent an email, you can ask for a copy, a correction, or deletion, and you can object to or restrict certain uses. The request address is [email protected]. You can also complain to the Information Commissioner’s Office, the UK regulator for data protection. This sentence names the regulator. It is not a claim that the regulator has reviewed or approved this site.